IT Analyst , Seoul South Korea

Company: Technology Advancements Group Inc. (TAG)        Location: Seoul, South Korea

Job Description
A qualified individual is needed whose primary responsibility will be to provide advanced technical and program support to resolve software, hardware, and network problems, and to install, upgrade, and configure hardware and software, test software and hardware, and train end users at U.S. military facilities throughout Asia from the project’s primary office in Seoul, Korea. Travel by POV, military transport, commercial planes and trains required. Official travel is reimbursable per applicable U.S. Government travel regulations and laws. Individuals who qualify for and are selected for this position, and do not currently live in the area, must be willing to pay their own expenses to relocate.

GENERAL REQUIREMENTS:
This job involves constantly changing and often challenging technical and program expertise, and is performed in harsh, unpleasant environments. It requires individual initiative, adaptability, maturity, political and cultural skills, and the ability to make independent judgments and decisions. The technical challenges that must be overcome require maintaining knowledge of many state-of the-art technologies such as biometrics, wireless, encryption, and smartcard. It is customer facing, and requires daily interaction with both HP’s direct customer and their clients as well. The position requires working with US Military, Embassy, and other U.S. government civilians and local and third country national employees working for the US Government.

The position will provide the candidate opportunities for growth in the following areas of development:
International business relations.
Development of new and more efficient work procedures and tools tailored to the unique environment.
US Government (military) sector specialization.
Technical skill development including state-of-art technologies.

Bachelor’s degree or related technical training in computer science, engineering or information management, and at least 5 years solid IT experience, or successful completion of a certified technical/vocational school or major technical certification and at least 7 years related IT experience. If no certification or degree, at least 12 years of solid, verifiable and relevant IT experience is required.
Must demonstrate excellent customer service and phone call management skills.
Working knowledge of US Military is a plus.
Must have or be able to obtain DoD IT 1 level of trust. Existing DoD Top Secret clearance will fulfill this requirement. A security clearance is not required; all work is unclassified.
Must possess CompTIA Security + certification or be able to obtain within 6 months of start to maintain position.
Extensive independent travel by POV and other conveyances may be required.
Must be able to work outdoors and lift up to 70 pounds.
Must be able and willing to work in small multicultural team environment.
Job will be performed primarily on US Military facilities throughout Asia.
Knowledge of military etiquette and protocol and ability to interface with customers at all ranks and position levels desired.
Able and willing to perform required administrative functions required by primary contractor, US Government, and host nation governments.
Must be able to obtain local (Korean) driver’s license and must be willing to drive in the host country.
Must be able to climb ladder(s) to install antennas.
Must be flexible on duty hours – may be required to work some evenings, weekends, and holidays as mission dictates.
Position requires person who can perform job duties independently under general direction only, and with exceptional maturity and integrity.

TECHNOLOGY REQUIREMENTS:

This analyst/technician will primarily be responsible for interacting with multiple functional groups to resolve technical and program issues, including working with other contractors, U.S. Military members, members of the US and Korean law enforcement communities, and NTS, RAPIDS, and DBIDS users and Site Security Managers. The following list represents the main functional responsibilities of this position:

A technical interview will be conducted by senior IT personnel of all candidates to assess their level of technical expertise in the PC and other COTS hardware, MS Windows software, and network environments in which these systems operate.

Solid MS Windows XP/7 and Server 2003/2008 OS configuration & administration.
HW/SW installation and configuration on Pentium based PCs.
Working knowledge of IP, hubs, routers, modems, WAPs, and other telecommunications protocols, hardware, software.
Experience with installation, configuration of digital cameras and biometric capture devices such as fingerprint readers.
Experience enhancing computer security by modifying OS configurations to ensure users can perform all functions needed, but no additional privileges (least privilege).
Performing patching, antivirus signature updates, software upgrades as required.
Building software images from scratch.
Provide expert telephonic application, network, and program support to DMDC client end users, including problem identification and resolution.
Perform integration, installation and configuration of system hardware, COTS and proprietary software, and network components (including Wifi). Advanced knowledge and experience with configuration and installation of Microsoft OS, TCP/IP application software, and COTS hardware is required.
Knowledge of biometric hardware devices is preferred.
Provide classroom and field end user training in use of equipment and systems.
Perform detailed software and hardware testing.
Perform research and make recommendations for purchase of COTS hardware and software products.
Perform Retina and WSUS scanning and apply patches and anti-virus updates as required.
Perform other duties as assigned.

· Experience with Virtualization technology preferred.

How to Apply

http://tag.com/About_Us/Careers.html